If you are reading this you have no doubt invested in, or are thinking of investing in, one or more battery powered garden tools including a cordless lawn mower and in the process you have also invested in the future. Congratulations. You are now in possession of groundbreaking technology that will make working in your garden easier cleaner, less hassle, with advanced, lighter, more powerful battery tools than ever before.
We are keen that you get the very best performance from your battery powered lawn mower from the very first time you ‘charge-up and go’. Subsequently, we hope the following guidelines and advice will help. They are based on our extensive experience, with reference to the sorts of questions new cordless lawnmower mower users regularly ask us.
As a preliminary tip, do read your manuals and instruction sheets thoroughly before you start and keep them to hand while you get used to your machine. They will offer you advice you may well need.
Assembly: Your new battery powered mower will arrive ‘boxed' and there is a minimal element of assembly. This is usually, though not always, limited to attaching the 'Handlebars' and 'Grass catcher' .
Preparation: Before you start mowing, check your lawn is clear of obstacles. Children’s toys, large sticks and similar. You would be amazed how many calls we get regarding a mower that has given up half-way across the lawn only to find out it was caused by an old toy lurking in the long grass!
Starting: If you are have difficulty starting your machine, it is always advisable to check the following
- Make sure your battery or batteries are correctly charged as per the instructions in the manual.
- Check the battery or batteries to see if they are fitted properly and securely in place.
- Ensure you are holding in the 'OPC Bar' (Operator Presence Control). If you are not holding this in you will be unable to pull out the recoil.
Storage: Storing your mower in the right place is important but there are extra considerations when storing a battery powered model
- Make sure you store your cordless mower in a dry place, covered if possible. Always give it a wipe-over before storage and never store the mower with grass or mud left on it. Never leave or attempt to store them them in a humid environment.
- Before storing your cordless mower away for a long time, make sure the battery is partially charged, perhaps somewhere between 30 and 70% depending on the time they are being stored. Storing on a full charge can reduce the battery life and storing on no charge can make re-charging later potentially difficult.
- Try to make sure you store your battery or batteries at a reasonable temperature, not in any extremes of hot and cold as this can also affect the charging cycles and battery life, make sure you don’t store them near or on boilers or radiators and avoid leaving them in a hot car or by a window in the sun.
- Try to ensure that batteries are not stored in such a way that metal can touch the contacts as this can damage them and is, potentially, dangerous.
Performance: If you are having trouble collecting grass or you think the mower is not cutting or running properly, here are some things to consider.
- Again, make sure your battery or batteries are charged correctly
- Don’t try to cut very wet grass as this can result in clogging and poor performance
- Check the cutting height is set correctly. If you are having trouble with the grass and the mower feels sluggish, this could well be the problem.
- Avoid touching the battery contacts as this can affect battery performance.
Grass and Mud: Wet and rotting grass causes metal components to rust and grass and dirt in or around the blades can cause all sorts of problems. Always make sure you clean the cutting deck regularly and thoroughly.
If your mower does not have a 'Deck Wash Port' (an attachment for a hose) you will need to tip the machine to clear the deck from beneath. It is best to tip from front to back so that the machine pivots/rests on the back wheels.
Servicing: Don’t forget that Annual Servicing is recommended by the manufacturers and is a requirement if you want to extend the guarantee beyond the first year.
And finally, we’d like to thank you for your custom. Hopefully these tips and guidelines will help you enjoy your new mower and get trouble free and satisfactory operation from it. However, if you do have any issues not covered by this letter, please contact us on firstname.lastname@example.org